Let's just drop this whole discussion, please.
A trader has a reason to get good feedback. That is natural. A forum is a reasonably objective mean for novices to test whether they get good value for money. As a result, a trader and a forum are straight on tricky footing with another.
Yes. I have been there. Several times. And for the past 6 years I have been on the arabic peninsula more then once almost every single year. I know the climate. it is very tough on plantspecies that are accustomed to life in more moderate climates. That in itself is however not a reason to sell sub-standard plants claiming they are top-level trees. They are not, and if you do not know it, you have no reason to claim to be a bonsai expert.
This is separate from prices. Keeping trees healthy in such climate is tricky, and getting plants through customs is a hassle in any country. It is why there are only very few importers of trees in Europe: You need volume to make it worth the effort. If you cannot have volume, the per-tree prices go up. I cannot judge it as I have no insight in the actual cost.
Instead of focussing on mass-produced thirteen-a-dozen plants, I would focus on higher quality trees. The clients in Dubai are more affluent. As import duties are largely dependent on volume and weight, as you explained earlier, the purchase value would be a reasonably small fraction of your selling value.
Attacting a person because they say something about the product somehow just feels wrong. If you cannot explain why the member of this forum are mistaken in the conclusion that the trees are not top-level, maybe the forum is right.
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