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The id is puzzling but one clue is imminent, the fact that this plant is mass produced means that it must have been easy to care for originally and that it must be common, serrisa it could be but the leaves are not showing the veins of serrisa. The plant species is most likely a.common one. And the bugs, if they are the size ii think they are then couldnt you get tweezers and take them off by hand?

ID is based on color and texture of the bark and size and shape of the leaves.
As LB correctly wrote, there are many trees that look similar - so the ID is not 100% certain.
If we knew shape and color of the flowers, ID'ing it would be easier.
Serissa is quite common as bonsai and produced as mass product.
Samples of Serissa mallsai can be found easily.


(notice how similar this one looks to the other sample I posted and how the shape and branch position is almost identical to the OP's one)

Caring for Serissa is easy - in the correct environment, like a nursery.

Sorry, got distracted.

I meant: When you start to get growth, post again, and we can discuss further steps.

At this point, I would leav all branchlets on the plant. First see where it recovers (I am a pretty much hands-off person when it comes to recovery). Anything you do may chance the delicate balance between just alive, and very dead. And in my eyes that includes torching foliage, spratying with oil etc

I'm sure its not one of a kind. I found further information on the bugs that infest this plant at my local garden center.
They're 'Mealy Bugs' .. Solutions that the store carries are described as well.


P.S. I'm in the process of tending to this trees health right now. Photos will follow. I've removed all garnishes (stones, rocks, moss) and most of the top layer of soil. I washed the trunk branches and leaves with a little bit of Dawn soap. Also I soaked the roots in a shower of water and 'miracle grow all purpose plant food'. I now have it set up with a fan, two lights, and a spray station of plant food. (I see that someone recommended low light at this point in the trees life, I will consider that and put it in a new location on a north eastern window in my house.)

This is probably just me but i think it would have been best not to have given it feed. It is probably just me but i have been told and have read on many websites that it would be best to not feed when a tree is recovering. I may just be a really picky guy, but i am only telling you what i have been told and what i have read.

Heres a couple more shots of the roots, more photos incoming of a shot of the bottom of the roots. I just re potted it into a bigger pot with new soil (general purpose garden soil mixed with old soil and pebbles). I wasnt sure about trimming the roots so I just didnt touch them.
I'm building it a window shelf spot.

repotting process

Im not to sure about the time you repotted, i could be wrong, i am not to sure it will survive though, but there may still be a bit of life in it, i think it may have gone throughtoo much stress.

How can I de-stress it? and more importantly how will I know for-sure when its just too late, will all the leaves fall off in the next few days or will it just be a crippled tree ? How long do I have to wait ?

As loong as the weather allows it, just keep the plant outside in a sheltered spot. You will know when the plant starts growing. Or not. If in 6 weeks time no clear signs of recovery are shown.. Wait another 6. If in 6 weeks all leaves are gon, and no resprouting occurs within 6 weeks after that, this one is dead. With the right care this plant should make it. But STOP FIDDLING!